Frequently Asked Questions | DivaDuck Amphibious Tours

Here are some frequently asked questions about our sightseeing duck boat tours of Palm Beach.

If you don’t see your question, give us a call. Our friendly staff is happy to help!

DivaDuck Tours usually run in light rain and other moderate weather conditions. We keep a close watch on our radar and do not take chances with bad weather. The vehicle is covered but its windows are always open so dress appropriately for the day’s weather. Rain in this area usually passes through fast and sometimes it can be raining in one place and sunny here! So if the forecast calls for rain, it probably won’t affect the tour. In the rare event that a tour is canceled due to weather, we will allow you to reschedule your tour subject to availability, or receive a refund if we can’t find another tour that fits your schedule. No refunds or reschedules will be made if the tour is not canceled.
As of September 2019, we now start our tours at Palm Beach Outlets. There is free parking! To give you a point of reference, we are at the opposite end of the mall from Whole Foods, across the parking lot from PetsMart. Our pickup location is the circle drive right outside the Forever 21 store. This is the NE corner of the mall where the outlet stores are located. Look for our kiosk under the covered waiting area.
There are no facilities on board the DivaDuck. However, the shopping area does have several public restroom facilities that you can use before or after the tour. Come by the booth at the circle drive outside Forever 21 and we will point the way.
Tour times vary with the season. It is best to go to our online schedule to confirm our upcoming tour times. You can always call us for a schedule too.
You may bring snacks and drinks aboard the DivaDuck, but no alcohol please! Chips and water are available for purchase on board for $1 each, so please bring extra cash if you’d like to purchase snacks on board.
You may bring snacks and drinks aboard the DivaDuck, but no alcohol please! Chips and water are available for purchase on board for $1 each, so please bring extra cash if you’d like to purchase snacks on board.
We ask that you use your discretion if you’re in the later portion of your pregnancy, as the land part of the tour can be bumpy.
The bus portion of the tour can be pretty bumpy, so we ask that participants be in stable physical condition or advise with a doctor beforehand.
The ladder onto the vessel has nine steps with railings on both sides, so all participants must be able to bear weight on their legs and have good balance. If you have limited mobility and are able to climb aboard the DivaDuck with the help of our crew, we are able to store wheelchairs at the Duck Stop, which is guarded during the tour.
Yes, due to Coast Guard regulations, all participants must purchase a ticket, regardless of age. There are reduced ticket prices for children between the ages of 5 and 15, and an even lower ticket price for children ages 4 or younger.
There is no age limit for the tour. The DivaDuck is a safe and fun vessel for the whole family! Your children will love the excitement of participating in a Duck tour, as we splash into the water straight from the docking area!
Yes, this is a very popular tour for families! The DivaDuck is a safe and gentle vehicle, and the windows have railings to ensure that participants do not lean too far out.
Our guests rarely have any feelings of seasickness during the cruise portion of the tour, as the water portion of the tour operates only in the protected waters of the Intercoastal Waterway and lagoon.
Advance purchase of tickets is highly recommended as trips often sell out quickly. To maximize your chances of getting the day and time you prefer, please book well in advance.
If inclement weather causes DivaDuck Amphibious Tours to cancel your tour, DivaDuck Amphibious Tours will be happy to reschedule you for the next available tour. If a tour time cannot be found to accommodate your schedule, we will refund the total price of the trip. However, if a ticket holder decides to skip the tour due to rain, wind, heat, cold, illness etc., and the tour goes on as scheduled, there will be no refunds or rescheduling allowed.
DivaDuck Amphibious Tours will reschedule your ride for anytime that is mutually agreeable. If rescheduling is not possible, DivaDuck Amphibious Tours will refund the total price of the trip.
If we have a light crowd, then there is no assigned seating on the Duck. You can sit where you want. However, if we are more than 50% occupied, we assign seats so that all family groups are assured of sitting together.