Frequently Asked Questions
Here are some frequently asked questions about our sightseeing duck boat tours of Palm Beach. If you don’t see your question, give us a call. Our friendly staff is happy to help!
What happens if it rains?
DivaDuck Tours usually run in light rain and other moderate weather conditions. The vehicle is covered but its windows are always open so dress appropriately for the day’s weather. Rain in this area usually passes through fast and sometimes it can be raining in one place and sunny here! So if the forecast calls for rain, it probably won’t affect the tour. In the rare event that a tour is canceled due to weather, we will allow you to reschedule your tour subject to availability, or receive a refund if we can’t find another tour that fits your schedule. No refunds or reschedules will be made if the tour is not canceled.
Is there parking nearby?
Yes, there are public parking garages directly adjacent to the Duck Stop (where we park the DivaDuck). Parking is free for the first hour and $1 per 20 minutes afterwards. The easiest to find is the Hibiscus Garage. Driving into City Place off Okeechobee, turn onto South Rosemary Avenue. After about 200 meters, you will see a stop sign at the intersection with Hibiscus. If you look to your left while at the stop sign, you will see the Cheesecake Factory. Look to your right, just on the other side of the water fountain and you will see our Ticket Kiosk. Turn right onto Hibiscus and you will go about 50 meters and you will pass Panera Bread on your right. Pass Panera and keep looking to your right and you will see the Hibiscus Garage.
Is there a bathroom on the vehicle?
There are no facilities on board the DivaDuck. However, the CityPlace shopping area does have several public restroom facilities that you can use before or after the tour.
What time do tours go out?
Tour times are determined by the tide. DivaDuck tours are during high to half tide, so the schedule varies from day to day. We also are not able to put our schedule up for more than 3 or so months in advance. If the date you are looking for is currently not up, please check back soon as we add dates in on a regular basis.
Can I bring food or drinks with me on the tour?
You may bring snacks and drinks aboard the DivaDuck, but no alcohol please! Chips and water are available for purchase on board for $1 each, so please bring extra cash if you’d like to purchase snacks on board.
Can I go on this tour if I am pregnant?
We ask that you use your discretion if you’re in the later portion of your pregnancy, as the land part of the tour can be bumpy.
Is this tour suitable for guests with back problems?
The bus portion of the tour can be pretty bumpy, so we ask that participants be in stable physical condition or advise with a doctor beforehand.
Is the tour handicapped accessible?
The ladder onto the vessel has nine steps with railings on both sides, so all participants must be able to bear weight on their legs and have good balance. If you have limited mobility and are able to climb aboard the DivaDuck with the help of our crew, we are able to store wheelchairs at the Duck Stop, which is guarded during the tour.
Do I need to buy tickets for children or babies?
Yes, due to Coast Guard regulations, all participants must purchase a ticket, regardless of age. There are reduced ticket prices for children between the ages of 5 and 15, and an even lower ticket price for children ages 4 or younger.
Is there an age limit on this tour?
There is no age limit for the tour. The DivaDuck is a safe and fun vessel for the whole family! Your children will love the excitement of participating in a Duck tour, as we splash into the water straight from the docking area!
Is the DivaDuck safe for small children?
Yes, this is a very popular tour for families! The DivaDuck is a safe and gentle vehicle, and the windows have railings to ensure that participants do not lean too far out.
How steady is the vehicle? Will I get seasick?
Our guests rarely have any feelings of seasickness during the cruise portion of the tour, as the water portion of the tour operates only in the protected waters of the Intercoastal Waterway and lagoon.
Do I have to purchase tickets in advance?
Advance purchase of tickets is highly recommended as trips often sell out quickly. To maximize your chances of getting the day and time you prefer, please book well in advance.
SPECIAL BAD WEATHER PROVISIONS
If inclement weather causes DivaDuck Amphibious Tours to cancel your tour, DivaDuck Amphibious Tours will be happy to reschedule you for the next available tour. If a tour time cannot be found to accommodate your schedule, we will refund the total price of the trip. However, if a ticket holder decides to skip the tour due to rain, wind, heat, cold, illness etc., and the tour goes on as scheduled, there will be no refunds or rescheduling allowed.
SPECIAL BREAKDOWN PROVISIONS
DivaDuck Amphibious Tours will reschedule your ride for anytime that is mutually agreeable. If rescheduling is not possible, DivaDuck Amphibious Tours will refund the total price of the trip.
Diva Duck Amphibious Tours offers an exciting sightseeing adventure in downtown West Palm Beach, Palm Beach Island, and right onto the water! On TCPalms list of “Summer Things to Do” in South Florida, the Diva Duck is fun for locals and visitors alike!